FAQ
Frequently asked questions
What does PayShift do?
PayShift Payment LLC helps UAE businesses explore payment solutions offered by third-party payment service providers and financial institutions. We learn about your business, help you understand suitable options and introduce you to a partner. We act as an independent introducer and reseller — the partner provides the payment service.
Does PayShift provide payment gateways directly?
No. PayShift does not operate a payment gateway, acquire card transactions or process payments. Gateways and other payment services are provided by the relevant licensed partner under its own terms.
Is PayShift licensed by the Central Bank of the UAE?
No. PayShift Payment LLC is not licensed by the Central Bank of the UAE to provide regulated payment services. Regulated services are provided by partners that hold the relevant licences or authorisations.
How does PayShift work with payment partners?
We work with third-party providers under introducer or reseller arrangements. When your requirements match a partner's offering, we introduce your business to that partner. The partner then carries out its own onboarding, checks and approval, and contracts with you directly.
Can startups apply?
Yes, startups are welcome to contact us. Whether a partner can onboard a new business depends on the partner's own eligibility criteria, which may include trade licence, business activity and documentation requirements.
Can existing merchants explore alternative payment providers?
Yes. If you already accept payments and want to compare other options, we can discuss your requirements. Please review your current provider's contract terms before making any change.
Are POS machines available?
POS terminals may be available through partners we work with, subject to the partner's eligibility criteria and approval. Terminal models, terms and fees are set by the partner. Contact us to discuss your needs.
Are online payment links available?
Payment link solutions may be available through partners, subject to the partner's eligibility criteria and approval. Links are generated and hosted by the partner.
Does PayShift open business accounts or send payouts?
No. PayShift does not open, operate or hold accounts, and does not transfer or pay out funds. Where available, we can introduce eligible businesses to licensed banks, payment or e-money institutions that offer cross-border business accounts or payout services. Those providers decide eligibility and provide the services under their own licences and terms.
How long does onboarding take?
Onboarding timelines are set by the partner and depend on its due-diligence process, your business type and how quickly documents are provided. We cannot guarantee a timeline, but we can help you understand what the partner is likely to ask for.
Who approves merchant applications?
The relevant partner. Each partner makes its own decision on whether to onboard a business, following its own risk, compliance and regulatory requirements. PayShift does not approve or decline merchant applications.
Who processes and settles payments?
The partner, and/or the financial institutions it works with. PayShift does not process transactions and does not hold, safeguard or settle merchant funds.
How are fees determined?
Fees for payment services are set by the partner and agreed between you and the partner. Any fee arrangement between PayShift and a partner, and any fees PayShift may charge you directly, will be disclosed to you in writing before you proceed.
Still have a question?
Speak to our team about your business and the payment options you'd like to explore.
PayShift is an introducer and reseller. Regulated payment services are provided by licensed third-party partners. Availability, pricing and approval are determined by the relevant partner.